FAQ

How to use the iX Telegram Bot
Our Telegram Bot (@ixglobalbot) is a customized program that manages access to our Financial Market Alerts.  In order to access our Channels you must be...
Thu, 25 Mar, 2021 at 3:12 PM
How Do I Set up my SMA Hosting
Please watch the video below to learn step by step how to set up your SMA Hosting:
Thu, 25 Mar, 2021 at 4:38 PM
When Will I Receive my Travel Cashback?
When booking through our Travel portal, you should receive your Cashback within five business days of the end of your stay.
Fri, 26 Mar, 2021 at 10:45 AM
Modules Locked?
See common issues below.  1. Our system is a Learning Management System (LMS). LMS’s are designed to drip content to the users. This means if our sys...
Tue, 9 Jun, 2020 at 12:40 AM
Can I Get a Refund?
We are sorry for the inconvenience but company policy states that no refunds will be given for any subscriptions that have already been processed. If y...
Thu, 25 Mar, 2021 at 4:00 PM
How to Update and/or Delete Your Card Details from the Back Office
Steps for how to Update your card details from the back office 1)Log in to the back office at ixacademy.us 2)Click on My orders 3)Click on Subscriptio...
Thu, 1 Apr, 2021 at 11:37 AM